FAQ
1. How do I submit a photo of my pet's paw print?
Click the link below for the step by step process on how to upload your pet's paw print!
2. When should I expect my paw print product to arrive?
Our design team will start working on your order and ship out your paw print product within 3-5 business days. Orders are filled by USPS and typically arrive within 12 days once they've been shipped. We'll send you a confirmation email with a tracking number so you can know when to expect your paw print product!
3. Where can I contact the customer support team?
Our customer support team would love to answer any questions you may have! Click the link below to get in touch with them.